The Tools and Resources That Fuel Success

Technology Tools

• Ascent Mortgage App

  This Summit-branded mobile app (in English and Spanish)  empowers borrowers while keeping you in the loop. It connects loan officers, clients, and partners with real-time updates, secure document upload capability, progress tracking, and messaging tools. It also reinforces your brand throughout the loan process as well as providing mortgage calculators and other knowledge-based resources for customers to access 24/7.

• Loan Origination System (LOS)

  Summit’s fully integrated LOS supports the full loan lifecycle, from lead capture to closing. With features like automated updates, task reminders,  eSigning capabilities, and deep integration with marketing tools, it makes your daily workflow seamless. In-house management of the LOS allows us to customize the program and automations to best meet the needs of the sales force and customers we serve.

• Surefire CRM Marketing Automation

  Surefire integrates directly with our LOS to trigger automated email and texts as well as loan milestone campaigns. This means that loan updates, birthday greetings, newsletters, and market updates go out on time without the loan officer having to lift a finger.

• Online Borrower Application System

  A borrower-friendly, mobile-optimized online portal lets your clients apply with ease while connecting directly to your LOS. It’s branded to your name and includes secure document uploads and application tracking.

• MBS Highway

  Summit pays for your access to this premier market intelligence platform, allowing you to deliver smarter, more confident borrower consultations with daily market updates, calculators, and buyer education content.

• Experience.com

  This automated client feedback system captures reviews and satisfaction scores after each transaction. Experience.com is integrated into your workflow to improve reputation management, increase online visibility and provide continuous customer insight.

• Secure Document Tools

  We offer built-in encrypted systems for requesting, uploading, and managing borrower documentation to keep you compliant and protect client data.

• Remote Access Workflows

  All key systems and tools are available from any device, anywhere, so you’re never tethered to an office or stuck waiting for support.

Products and Pricing

• Loan Product Catalog

  We sell directly to agencies and collaborate with multiple investors to offer a diverse range of products, including local and state assistance  programs, that you can provide to your clients. Our strong financial standing and reputation with investors mean you’ll have access to the most competitive pricing on a daily basis. We can match large lenders in your market on price, but they can’t beat us on service or diversity of products.

  Summit’s product portfolio includes:

  • Traditional Conforming
  • Conventional 97% LTV Programs
  • Fannie Mae and Freddie Mac Direct Seller/Servicer
  • Government loan options (FHA, VA and USDA Rural Development)
  • Variety of Renovation Loans
  • Jumbo Loans
  • Home Equity Lines and Loans
  • New Construction Financing
  • Reverse Mortgages
  • State and Regional Programs
  • Additional Non-QM and Niche Products

• Competitive Pricing Support

  At Summit Mortgage, you’ll always have access to a variety of investors who provide the most competitive pricing available while meeting your client’s requirements.

  Additional pricing support:

  • Real-time, online, and fully integrated with LOS.
  • Branch managers set their own margins.
  • Explanation of ineligible product reason.
  • Locks available as late as 11:59 p.m. for hedge products.
  • Extended locks up to six months.
  • Highly experienced lock desk with scenario support.

Operational Support

• Closing Support

  Cross-trained closers and flexible scheduling mean closings stay on track, even during last-minute issues. Early-morning closings and night-before wire transfers are handled without delay.

• Underwriting Support

  Collaborative, available underwriters provide quick, transparent decisions and are always open to loan-scenario discussions to keep files moving and approvals coming.

• Accounting Support

  Summit simplifies fee collection, wire requests, and reimbursements so you can focus on business-building rather than backend paperwork.

• IT Support

  Summit’s in-house IT team understands the urgency of your business and balances tech upgrades with operational continuity. They partner with LOs to implement tools that work the way you work.

• Origination Support

  Experienced processors flex to your needs, handling direct client interaction or working behind the scenes to keep files moving while you focus on production.

• In-House Legal Counsel

  Summit’s legal team supports you with borrower issues, state and federal regulations, and vendor contract review and negotiation.

• Operations and Escalation Support

  Operations leadership provides hands-on guidance for complex loans or process challenges. Daily underwriting escalation meetings ensure you get answers to the tough questions quickly.

• Scenario Desk

  A scenario desk run by level four underwriters serves as a uniquely accessible resource for loan officers to get help with finding the right product or program, figuring out structuring a loan, guideline questions or calculating complex income. This tool allows loan officers to find answers quickly and get guidance that sticks with your file throughout the process.

• Accessible Leadership

  Summit’s leadership team is approachable and hands-on. You’ll always have direct lines of communication with decision-makers who understand your business.

Marketing Support

• Automated Marketing

  Summit’s LOS-integrated system supports triggered communications for key milestones, birthdays, newsletters, and lead nurturing, without added workload.

• Customized Collateral

  You’ll be able to use Summit’s Surefire CRM to quickly create personalized flyers, brochures, postcards, and co-branded materials, complete with pricing pulled from the LOS.

• Loan Automated Notification System (LANS)

  LANS automatically sends personalized loan updates, homebuyer tips, and milestone badges to borrowers and partners, keeping everyone engaged and informed.

• Ascent Mortgage App

  The branded mobile app not only supports borrower communication, it also enhances your marketing by reinforcing your name and face throughout the process. Additionally it provides helpful calculators and tips for customers to lean on in addition to the support you are providing. The App allows access to the application in English or Spanish.

• Experience.com

  Capture testimonials and real-time ratings from closed clients to build online credibility and demonstrate the quality of your service.

Training and Education

• Onboarding

  New LOs receive tailored onboarding plans that match their background and goals, with support across systems, culture, and Summit processes.

• Training Support

  Live training, recorded modules, and step-by-step guides are offered for tech platforms, operational updates, and best practices.

• Dedicated Licensing Support

  From NMLS renewals to licensing transitions, Summit’s operations team helps ensure a smooth path to compliance for new and growing branches.

• Continuing Education

  Summit encourages professional growth with year-round access to webinars, CE opportunities, product trainings, and industry updates.

• LO Updates

  Receive regular updates via internal communications that keep you ahead of the curve on system upgrades, product rollouts, and process improvements.

• Resource Hub

  Our centralized portal, featuring document templates, how-to guides, recorded training sessions, and reference materials, is always available when you need a quick answer.